LGST612 - Responsibility in Professional Services
This course uses a professional services context to introduce students to important ethical and legal challenges they will face as leaders in such fields as financial services, health care, real estate, and consulting. However, the scope is not limited to these contexts and will be equally useful to students preparing for any managerial position that is likely to place them in advisory and/or agency roles owing duties to employers, clients, suppliers, and customers. Although coverage will vary depending on instructor, the focus of the course will be on developing skills in ethical and legal analyses that can assist managers as they make both individual-level and firm-level decisions about the responsible courses of action when duties, loyalties, rules, norms, and interests are in conflict. For example, the rules of insider trading may form the basis for lessons in some sections.
Group assignments, role-plays, and case studies may, at the instructor's discretion, be used to help illustrate the basic theoretical frameworks. The type of thematic question the course may address is whether management can or should be considered a "profession" in the ways that law and medicine are. In some sections, students will form "industry groups" representing different service sectors. These groups will research and present critiques of existing ethical codes as well as draft their own individual "personal codes of conduct" based on course materials and industry norms, as well as personal and/or religious values
Format: class participation, quiz, group report, and final paper. Materials: coursepack. Prerequisites: none.
LGST612010 ( Syllabus )
LGST612012 ( Syllabus )